Privacy Policy
Last updated: 13 October 2025
UrbanMirrorGarden (we, us, our) operates the website at urbanmirrorgarden.xyz and runs the Pizzeria service that delivers tasty meals to customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order for delivery or pickup, or engage with our services. Please read it carefully to understand our practices regarding your information.
Information we collect
We may collect personal data when you interact with our site, place an order, subscribe to our newsletter, or contact us. This data may include your name, contact information, delivery address, payment details, and order history. We collect information directly from you, automatically through your browser or device, and from third parties as described below. We may also collect location data to facilitate delivery and improve service quality.
How we use your information
Your information is used to process orders, communicate about your orders, provide customer support, and improve our menu and services. We may use your data for website analytics, to prevent fraud, and to comply with legal obligations. Information about your address and contact details helps us ensure accurate, timely deliveries and to personalize your experience on urbanmirrorgarden.xyz.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, analyze site usage, and enhance security. You can adjust your browser settings to decline cookies, but some features of our site may not function properly without them. We may also use web beacons and local storage to support these purposes. Our analytics help us understand how you browse London and interact with Pepperoni Lane, so we can tailor menus and offers.
Sharing and disclosure
We may share your information with service providers who help us operate the website and fulfill orders, such as payment processors and delivery partners. We require these entities to protect your information and use it only for stated purposes. We may also disclose information to comply with law, respond to legal requests, or protect our rights and property. We do not sell your personal data to third parties for marketing purposes unless you explicitly consent.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or alteration. While no system is perfectly secure, we strive to maintain strong protections and promptly respond to any security incidents.
Data retention
We retain personal information for as long as necessary to provide our services and fulfill legal obligations. When data is no longer needed, we securely delete or anonymize it. If you unsubscribe from communications, we will honor that choice while retaining necessary records for order history and fraud prevention.
Your rights and choices
You may access, correct, or delete your personal information by contacting us. You may also opt out of marketing communications and limit the use of cookies in your browser settings. Some data processing may be required to provide our services, but you can still exercise your rights to the extent permitted by applicable law.
Children's privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so we can remove it.
International transfers
We may transfer your information to our affiliates or service providers located outside your country. We take steps to ensure this data transfer complies with applicable privacy laws and provides adequate protection.
Contact us
If you have questions about this Privacy Policy or how we handle your data, please contact us at +44 20 7946 0958 or via our website at urbanmirrorgarden.xyz. For mail correspondence, you may reach us at our registered address in London, SW1A 1AA, United Kingdom or at Pepperoni Lane as listed on our site.
This policy is applicable to the services provided by UrbanMirrorGarden in the context of our Pizzeria operations, ensuring you enjoy a safe and pleasant dining and ordering experience.